FAQ

How do I become a consignor?

In order to consign, you need to register here.

How do I pay my registration fee?

You can pay your registration fee online, by calling in your credit card information to 484-519-0550 or send a check to P.O. Box 3, Emmaus, PA  18049.

What do I do if I forgot my consignor number?

If you are an existing consignor and forgot your consignor number, please email us at info@hhconsign.com with your name, address and the last time you consigned with us and we will email you back with your consignor number.

Where and when is your next sale?

For all the details regarding our current or upcoming Home & Hearth Consignment sale, CLICK HERE.

What items can I sell as a consignor?

We will accept almost all kinds of household items. For a detailed list of allowable items, CLICK HERE.

Is there a limit to the number of items I can sell?

Each consignor can have a maximum of 250 items. If you have more than 250 items, an additional $10 registration fee will be withheld from your final consignor check.

How much can I earn consigning my items?

All consignors earn 70% of their sold items. Consignors who refer two NEW consignors will receive an additional 5% of their sales.  Click here for more details.

How do I price my items?

  • After completing the registration process, you can start tagging your items.

  • Clothing must be cleaned, wrinkle free and hung on hangers with the hook to the left (like a question mark ?) and sorted by gender, size and category prior to your drop-off appointment.

  • All items that require batteries will be tested to ensure they are working properly at the time of the sale.  Please make sure the batteries work.

  • All items that require electric will be tested to ensure they are working properly at the time of the sale.  Please test all items to be sure they work.  DO NOT sell items that do not work because you would not want to purchase a faulty item.

  • Every item must have a properly attached tag per the tagging instructions.

  • Refer to Item Preparation section for complete tagging and preparation instructions.

Who determines the price of my items?

Each consignor decides how he or she wants to price his or her items. We recommend pricing your items 30-50% below original retail. That being said, the lower you price your items, the better they will sell. You should think about what you would pay for the items if you were buying them.

Can I negotiate the price?

At the sale, there is no negotiating the prices - the price on your tag is what it will be sold for. However, the last hour of the sale is the half price sale. It is up to you as the consignor to decide if you would like your items to be discounted on that day. When making your product tags, you may choose which, if any, items you would like to be discounted by placing a Y in the Half Price box on the tag maker.

When do I drop off my items for the sale?

Once your consignor number has been assigned to you, you can register for a drop-off appointment online.  Drop-off appointments are available the night prior to the start of the sale. Drop-offs typically take you about 20 minutes. We will be looking over your consigned items closely. We are committed to keeping the highest standard possible for our consignors and shoppers. Please do not be offended if an item is turned away. Items that are broken, dirty, stained, torn, outdated or with a foul odor will be turned away.  Once all items are checked, you will be asked to place your items on the sales floor.  Please make every effort possible to be ON TIME for your appointment, as this will keep things running smoothly for everyone.

**You will also need to bring with you the Consignor Agreement.

Where do my unsold items go?

It is up to you! Choose to donate your unsold items or pick them up. Donated items will be given to The Closet of Hope in Macungie.  On Saturday from 3-4pm all unsold items must be claimed. Any items not picked up will become the property of Home & Hearth Consignment and will be donated per our discretion.

When will I receive a check for my sold items?

Approximately 2 weeks after the sale is completed your check will be mailed.

Do you accept credit cards or checks at the sale?

We currently accept cash, Visa and MasterCard.  Sorry no personal checks will be accepted.